April 19, 2014

Allen Pools and Spas named ‘Retailer of the Year’

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Nov. 18, 2010

By Stephanie Choate
Observer staff

Ed Allen (from left), Tom McCormack, Seth Clifford and Tom Colman of Allen Pools and Spas accept the Vermont Retailers Association Retailer of the Year award. (Courtesy photo)

As Allen Pools and Spas’ Williston location celebrates its 10th year, the company has been racking up accolades.

Last week, Allen Pools and Spas, which has locations in Rutland, Williston and White River Junction, was named Retailer of the Year by the Vermont Retailers Association.

“It’s unbelievable,” Sales Manager Tom Colman said. “We’ve worked very, very hard and we’re very, very proud of the honor …. We’re definitely going to live up to it.”

Earlier this year, Allen Pools and Spas was chosen by Hot Springs Spas — the brand of hot tubs it sells — as the Dealer of the Year from among more than 850 dealers around the globe.

Colman called it “the biggest award in the whole world of hot tubs.”

The company, which Dan Allen started in Rutland in 1957, has grown steadily through the decades. Now run by Allen’s son, Ed, it posted 20 percent growth in 2009 and is up 25 percent this year, Colman said.

“Allen Pools and Spas is absolutely a phenomenal company,” said Tasha Wallis, executive director of the Vermont Retailers Association. “Talking to the different employees, they’re all so up and so motivated and they all have wonderful things to say about Ed Allen.”

Colman said the company is all about customer satisfaction.

“Our business philosophy is literally taking one customer at a time and taking care of that customer from A to Z,” he said.

Allen Pools and Spas was one of three companies to be recognized by the association. The Outdoor Gear Exchange in Burlington was named the Greentailer of the Year and Charlotte’s Old Brick Store received the Community Gem award.

“We had an outstanding group of nominees this year, and the winners are just terrific,” Wallis said.

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